Summit Survey™ allows automotive dealers to quickly and easily track their customer’s experience by sending a thank you email, along with a link to a simple survey. It is inexpensive and easily integrates with most dealer databases. Summit Survey™ is web-based, fully customizable, totally secure, and completely private; there are NO long-term commitments or limits on the number of surveys or questions you may ask.
Instantly you will know:
- What customers are saying about your dealership
- Which employees are making you shine and which ones are causing the loss of business
- Where communication breakdowns are occurring
- Where processes are being followed
At the touch of a button, you can even accumulate customer testimonials and post employee performance scores!